Terms of Service

1. Who Operates Corelim

Corelim is operated by OYA Holding OYA, an Israeli sole proprietorship located in Haifa, Israel.

Legal notices and questions about these Terms can be sent to oya@oyaholding.com.

These Terms are version 1.0 and take effect on August 7, 2026. Earlier versions are superseded from that date.

2. Definitions

• "Service" means the Corelim web application, its APIs, and the related functionality we make available to you.
• "Workspace" means an organization account in Corelim, together with the Brands, Collections, Items, SKUs, Assets, Suppliers, Customers, Purchase Orders, Inventory records, Tasks and other records it contains.
• "Customer Content" means the content described in the Customer Content section below.
• "Shared Link" means a link a workspace user creates to give a specific external recipient scoped, read-only access to selected records without a Corelim account.
• "Plan" means the subscription tier that determines the features, quotas and limits available to a Workspace.

3. Eligibility

You must be at least 18 years old to create a Corelim account. Corelim is not offered to people under 18, and we do not knowingly allow them to register.

You must also be legally able to enter into a binding agreement, and your use of the Service must be lawful where you are.

If we learn that an account belongs to someone below the minimum age, we may close it.

4. Individual, Team and Organizational Use

Corelim is available to individuals, teams, businesses and other organizations. Nothing in these Terms limits the Service to any single industry or customer type.

If you accept these Terms on behalf of a company or other organization, you confirm that you are authorized to bind that organization, and "you" in these Terms means both you and that organization.

If you do not have that authority, you must not accept these Terms on the organization's behalf.

5. Accounts and Account Security

You need an account to use the Service. You must provide accurate registration details and keep them current.

You are responsible for keeping your credentials confidential and for activity that occurs under your account. Do not share your password, and use a password you do not reuse elsewhere.

Tell us promptly at oya@oyaholding.com if you believe your account or your Workspace has been accessed without authorization.

6. Workspaces, Roles and Responsibilities

A Workspace is controlled by its owners and administrators. They can invite and remove members, assign roles, change plan and billing settings, and manage the Workspace's records.

Access inside a Workspace is role-based. Some members may be scoped to specific Brands rather than to the whole Workspace, in which case they see and act on only the Brands they have been granted.

Owners and administrators are responsible for who they invite, the roles and Brand scope they assign, and for removing access when someone should no longer have it.

If you use Corelim as part of an organization's Workspace, that organization controls the Workspace and its records, including your role and continued access to it.

7. Licence to Use Corelim

Subject to these Terms and to your Plan, we grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to access and use the Service for your own internal business or personal purposes.

Corelim is provided as a hosted service. No copy of the software is sold or delivered to you, and no rights are granted other than those expressly set out here.

8. Corelim Intellectual Property

As between you and us, OYA Holding OYA owns or holds the applicable rights in the Service and everything we create to deliver it, including, where protected by law:

• The Corelim software, source code and object code
• The platform implementation, architecture and database structure
• The user interface and visual design
• The Corelim name, logo, branding and trademarks
• Documentation, help content and other Corelim-created materials
• APIs and the proprietary functionality of the Service

This does not mean we claim ownership of general ideas, abstract business concepts, or general approaches to product, sourcing or inventory management. We claim only what intellectual property law actually protects.

You may not remove or obscure copyright, trademark or other proprietary notices in the Service.

9. Technical Restrictions

Except to the extent such a restriction is prohibited by applicable law, or expressly permitted by us in writing, you must not:

• Copy, clone or reproduce the Service or its proprietary software
• Reverse engineer, decompile or disassemble the Service, or otherwise attempt to discover its source code
• Defeat, disable or circumvent technical protection measures
• Scrape the Service or extract data from it by automated means without authorization
• Access the APIs other than through the interfaces and credentials we provide
• Resell, sublicense, rent or commercially provide third-party access to the Service
• Circumvent plan limits, quotas, storage restrictions, rate limits or billing controls
• Circumvent authentication, access controls or Shared Link restrictions
• Attempt to access another user's account, Workspace, Brand or records without authorization

These restrictions protect the Service and the customers who share it. They are not intended to prevent you from inspecting the Service's ordinary browser-visible behaviour as a user of it.

10. Acceptable Use

The Acceptable Use Policy (corelim.com/acceptable-use) forms part of these Terms and is incorporated into them by reference.

It describes what Corelim may be used for and what it may not be used for. A material breach of the Acceptable Use Policy is a material breach of these Terms.

11. Customer Content and Ownership

"Customer Content" means the content you and your Workspace upload, create or store through the Service. Depending on how you use Corelim, this can include:

• Product information and specifications
• Designs, sketches, artwork, photographs and graphics
• Tech packs, uploaded files and documents
• Supplier information and supplier documents
• Customer information and customer documents
• Costing, operational and inventory information
• Collections, SKUs and variants
• Tasks, notes and comments
• Brand and workspace information
• Other content uploaded, created or stored by you through the Service

You retain ownership of your Customer Content. Uploading content to Corelim does not transfer ownership of it to us.

12. The Licence You Give Us for Customer Content

To run the Service for you, we need permission to handle your Customer Content technically. You therefore grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, process, reproduce where technically necessary, transmit, display, back up and secure your Customer Content, to make it available through Shared Links you authorize, to provide support you request, to operate and maintain the Service, and to comply with applicable law.

That licence exists to deliver the Service and for no other purpose. It lasts while we host your Customer Content and for the limited period afterwards described in the Privacy Policy.

We do not sell your Customer Content, use it to advertise, commercialize it independently, or use it to train generative AI or machine-learning models.

We do not currently use Customer Content to train AI or machine-learning models. If that position ever changes, we will give affected users appropriate advance notice and obtain separate affirmative opt-in consent. Continued use of the Service will not be treated as agreement to AI training, and a change to these Terms alone will not be enough to start it.

Authorized service providers may process Customer Content only where necessary to operate, secure, support or legally comply with the Service, and subject to the Privacy Policy.

13. Your Responsibility for Customer Content

You represent that you have the rights and permissions needed to upload, process and share your Customer Content through Corelim, including any rights belonging to your clients, suppliers, employees or other third parties.

You are responsible for the lawfulness of your Customer Content and for making sure that sharing it through Corelim is permitted.

Corelim is commonly used for commercially sensitive information such as costings, supplier terms and unreleased designs. Workspace access is role-scoped, but you remain responsible for who you grant access to and what you share externally.

14. Files, Storage and Plan Limits

Your Plan determines the features, quotas and storage available to your Workspace, including limits on file size and total stored data.

When a Workspace reaches a limit, further actions of that type are blocked until you free capacity or move to a plan with more. Reaching a limit does not delete your existing data.

Plan features, quotas and prices are shown in the Service and on our pricing page, and may change for future billing periods.

15. Shared Links

Shared Links let you give an external recipient — typically a supplier, factory or client — read-only access to selected records without a Corelim account.

A Shared Link grants access to whoever holds it, within the scope and expiry you set. You decide what a link exposes, who you send it to, and when to revoke it.

Anyone you send a Shared Link to is responsible for using it for its intended purpose and for not redistributing it beyond the people you intended.

We are not responsible for onward distribution of a link by a recipient. If a link has been shared further than you intended, revoke it in the Service.

16. Suppliers, Customers and External Collaborators

Corelim lets you record information about suppliers, customers and other external parties, and to collaborate with them through Shared Links.

You are responsible for having a lawful basis to record and share information about those parties, and for honouring any confidentiality obligations you owe them.

17. Plans, Billing and Renewal

Corelim offers a free plan and paid subscription plans. Paid plans are billed in advance for the billing period you select, monthly or yearly.

Paid subscriptions renew automatically at the end of each billing period until cancelled. The price and interval are shown before you confirm a purchase.

Payments for paid subscriptions are processed by Lemon Squeezy. Checkout, invoices, your payment method, your billing address and applicable tax are handled on Lemon Squeezy's side, through its hosted checkout and billing portal, and your purchase is therefore also subject to Lemon Squeezy's own terms. We do not receive or store your full payment card details.

Because the charge itself is processed by Lemon Squeezy, the mechanics of executing a refund run through that provider. Our Refund & Cancellation Policy describes when a refund is due; the payment provider is how it reaches you.

Any sales tax, VAT or similar amount applicable to your purchase is determined and applied at checkout.

Where a Workspace has been granted access by us without charge, no subscription payment is due for that access, and it continues until it is revoked.

18. Cancellation and Refunds

You can cancel a paid subscription at any time from the billing area of the Service. Cancelling stops the next automatic renewal, and you keep paid access until the end of the period you have already paid for.

The Refund & Cancellation Policy (corelim.com/refunds) forms part of these Terms and describes how refunds, duplicate charges and requests relating to an extended service disruption are handled. A prolonged material service disruption attributable to us lets an affected paying customer ask us to review a proportional refund, service credit or other reasonable remedy. No fixed period of disruption creates eligibility, and it does not create an automatic entitlement to one.

Nothing in these Terms limits statutory cancellation, withdrawal or refund rights that cannot be waived where you live.

19. Suspension, Restriction and Security Response

We may investigate, restrict, suspend or terminate accounts, and remove or restrict access to content, where it is reasonably necessary to:

• Protect the security or integrity of the Service
• Respond to fraud or abuse
• Address unlawful conduct or credible allegations of infringement
• Address a material breach of these Terms or the Acceptable Use Policy
• Protect users, third parties or our infrastructure
• Comply with a legal obligation

We will use the least disruptive measure reasonably available, and where practical we will tell the affected Workspace what happened and what is needed to resolve it. We may act first and notify afterwards where advance notice would defeat the purpose, such as an active security incident.

Where a suspension results from a misunderstanding or is resolved, we will restore access.

20. Copyright and Intellectual Property Complaints

If you believe content in Corelim infringes your rights, the Copyright & Intellectual Property Policy (corelim.com/copyright) explains how to tell us and what we do with a complaint.

We may restrict or remove content that is the subject of a credible complaint, and we may terminate the accounts of repeat infringers in appropriate circumstances.

21. Termination

You may stop using the Service at any time, cancel a paid subscription, or delete your account.

We may terminate these Terms or your access if you materially breach them and, where the breach can be fixed, do not fix it within a reasonable period after we tell you. We may terminate immediately for serious breaches, including unlawful use or conduct that endangers the Service or other users.

We may also discontinue the Service as a whole. If we do, we will give reasonable advance notice so Workspaces can export their data, and we will refund the unused portion of any period already paid for.

22. Account Deletion and Retained Records

Deleting your Corelim account removes your ability to sign in and anonymizes the identifying information on your user profile.

It does not erase the Workspace records you contributed to. Corelim is a shared operational system: purchase orders, inventory movements, version history and audit records belong to the Workspace and to the business history of the organization that owns it, and other people rely on them. Those records are retained and are attributed to an anonymized deleted user rather than to you by name.

We also retain records where necessary to comply with law, meet accounting and tax obligations, maintain security, prevent fraud and abuse, resolve disputes, and preserve data belonging to another Workspace or customer.

Retained information about a deleted user is not sold, used for advertising, used for profiling unrelated to security and service operation, used to train AI models, or used for unrelated commercial purposes. The Privacy Policy describes retention in more detail.

23. Availability and Maintenance

We operate Corelim as a production service and work to keep it available and to protect the data in it.

We do not promise uninterrupted or error-free operation. The Service depends on infrastructure providers, networks and third-party services, and outages, defects and security incidents can occur despite reasonable precautions.

We may perform maintenance, and we may change, add or remove features as the product develops. Where a change materially reduces functionality you rely on, we will give reasonable notice where practical.

Where a feature is offered as a preview or early-access feature, it will be identified as such in the Service and may change or be withdrawn.

We take backups as part of operating the Service. Backups are an operational safeguard rather than a guarantee, and we recommend exporting anything you cannot afford to lose.

24. Disclaimers

Except as expressly stated in these Terms and to the extent permitted by applicable law, the Service is provided "as is" and "as available", and we disclaim implied warranties including merchantability, fitness for a particular purpose and non-infringement.

Corelim organizes information you provide. We do not warrant that the information in your Workspace is accurate or complete, and Corelim does not provide legal, financial, tax, customs or regulatory advice.

Some jurisdictions do not allow certain disclaimers. Where that is the case, this section applies only to the extent permitted, and your non-waivable statutory rights are unaffected.

25. Limitation of Liability

To the extent permitted by applicable law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost business or lost goodwill, arising out of or relating to these Terms or the Service.

To the extent permitted by applicable law, our total aggregate liability arising out of or relating to these Terms or the Service is limited to the greater of: (a) the fees paid or payable to us for the Service during the twelve months preceding the event giving rise to the claim; or (b) one hundred US dollars (US$100).

This is the only limit of liability in these Terms and our policies. No other document we publish sets a different cap.

Nothing in these Terms excludes or limits any liability, remedy or right that cannot legally be excluded or limited under applicable law, including liability for fraud, for death or personal injury caused by negligence, and any non-waivable consumer protection right. Where such a liability, remedy or right applies, it takes precedence over this section.

26. Indemnification

If you use Corelim for business purposes, you agree to defend and indemnify us against third-party claims, and reasonable resulting costs, arising from your Customer Content, your use of the Service in breach of these Terms or the Acceptable Use Policy, or your unlawful use of the Service.

This does not apply to the extent the claim results from our own breach of these Terms or our own unlawful conduct, and it does not apply where you are using Corelim as a consumer and applicable consumer law would not permit it.

We will tell you promptly about any claim we seek indemnity for, and you may control its defence provided any settlement does not impose obligations on us without our consent.

27. Changes to These Terms

We may update these Terms as the Service and the law develop. Each version carries a version number and an effective date.

For material changes, we will give reasonable advance notice through the Service or by email before the new version takes effect, and we may ask you to accept the new version before continuing to use the Service.

Some changes require more than notice. As stated above, we will not begin using Customer Content to train AI or machine-learning models on the strength of a Terms update — that requires separate affirmative opt-in consent.

If you do not accept a new version, you may stop using the Service and cancel any paid subscription.

28. Notices

You can send us notices at oya@oyaholding.com.

We send notices to the email address on your account or through the Service. Keep your account email current, because that is where legal and billing notices go.

29. Governing Law and Forum

These Terms are governed by the laws of the State of Israel, without regard to its conflict-of-laws rules.

Disputes arising out of or relating to these Terms or the Service are subject to the exclusive jurisdiction of the competent courts located in Haifa, Israel.

This is subject to mandatory law. If you are a consumer, this clause does not deprive you of the protection of provisions that cannot be derogated from under the law of your country of residence, nor of the right to bring proceedings in the courts your local law entitles you to use.

30. General

These Terms, together with the Acceptable Use Policy, the Refund & Cancellation Policy and the Copyright & Intellectual Property Policy, are the entire agreement between us about the Service.

If a provision is held unenforceable, the rest remains in force. A failure to enforce a provision is not a waiver of it.

You may not assign these Terms without our consent. We may assign them to a successor in connection with a reorganization or transfer of the business operating Corelim.

Sections that by their nature should survive termination — including Customer Content ownership, intellectual property, disclaimers, limitation of liability, indemnification and governing law — survive it.

31. Contact

Questions about these Terms can be sent to oya@oyaholding.com.